Help & FAQs

Customer Service Hours: Mon-Thu: 8AM-8PM, Fri: 8AM-6PM, Sat-Sun: 10AM-4PM

Common Questions
General Information
What are your hours?
Do you take book donations?
What happens if I return a book that doesn't belong to the library?
Is my image being captured at the library?
How can I access Consumer Reports from home?
Do you offer online learning courses?
Do you have book club sets?
Do you have parental controls that let me limit the kinds of titles my children can check out?
Are pets allowed in the library?
Using the Library
How can I reserve a room?
Can I print or copy at the library? What is the price?
Borrowing & My Account
Borrowing
How do I request something you don't have?
I think I lost a library book. What should I do?
How do I find new items?
How can I renew my books?
How do I see if people are waiting for my checked-out items?
How do I see my borrowing history?
My Account
What is my library card number and PIN?
I lost my library card. What should I do?
How can I pay my fees?
How do I log in for the first time?
Holds
When signed in to my account, how do I find my holds?
How long is my hold on the hold shelf?
Digital Media
Download & Stream
How do I download e-books, audiobooks or other media?
How can I get help with my OverDrive, Hoopla, Kanopy or Flipster account or app?
Contact Us